Processing | Return Goods to Supplier and Credit Notes | Bypass Original Document

Question:

We recently updated IQ to the latest version 2025.3.0.1, but now, when we want to create a credit note, the system does not allow us to skip the 'Load of original document'. 

Answer:

This was due to a feature added in the batch control module. 

To bypass the feature, you need to apply the setting below in the Module Parameters. 

Note that IQ is aware of the issue, and it will be addressed in a future version. 

The current affected version are 2025.3.0.0 and 2025.3.0.1.

To enable this functionality, navigate to:

- Utilities --> Setup --> Module Parameters --> Stock --> Batch Control

- Tick Allow Original Document Bypass (RTS/CRN) and click Accept

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