Utilities | User and Security | Security | Multiple Factor Authentication (MFA)
Starting from IQ version 2025.9.0.0, Multifactor Authentication (MFA) has been introduced to further enhance system security.
MFA adds an additional layer of protection for:
-
User logins
-
Security overrides
For the purpose of this guide, we demonstrate the setup process using the Google Authenticator application on an Android device.
Please note that there are several MFA applications available, and users may choose any preferred authenticator app compatible with IQ.
To enable this functionality, ensure that you have an MFA application installed on your phone.
For demonstration purposes, we will use the Google Authenticator app, which is available for download on the Google Play Store.
How to Download and Install Google Authenticator (Android)
Open Google Play Store
On your Android phone, locate and open the Google Play Store app.
Search for Google Authenticator
In the search bar at the top, type:
Google Authenticator
Press Search.
Select the Correct App
Look for the app by Google LLC.
Ensure it has good ratings (usually 4+ stars).
Install the App
Click the Install button.
Wait for the installation to complete.
Open the App
Once installed, click Open from the Play Store, or find the app icon on your home screen or app drawer and tap it.
Set Up for the First Time
Tap Get Started.
You can either Scan a QR code or Enter a setup key to link your account (this will be done later in IQ).
Navigate to: Utilities → Setup → Menu (Security Options) → User and Group Maintenance.
You will notice an MFA Security button below.
Select this button to open the MFA configuration options.
The Authenticator 2FA Setup dialog box will appear as shown below.
To add a user or operation, click the Add User button.
Click the Accept button to proceed.
A QR Code will appear as shown below.
The Settings button allows the user to configure the following options for the Authenticator:
Disabled – Disables MFA entirely.
Logon Only – Applies MFA only to user logins in IQ.
Login & Overrides – Applies MFA to both logins and security overrides.
The Login & Overrides option is particularly useful when a supervisor is not physically present at the store but needs to provide an override for a sale.
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