Invoicing
Utilities | Company Details | Default Settings (1) | Allow Multiselect processing of Documents
Question: Is it possible to consolidate multiple supplier documents into a single Goods Received Voucher (GRV). Answer: Yes it is possible, this feature is available in Quotes and Purchase Orders. Just note that the Quote must be the same ...
Loyalty | Topshopper integration
Topshopper loyalty is a registered third-party value-added service that integrates into ERP Go Enterprise & Business. Version 1 saw all POS transactions. This functionality is available in the of 2026.1.0.0 In the previous version of the integration, ...
Stock | Handling Empty Bottle Returns or Deposits
This knowledge base is to help explain how to handle stock management and the sale and return of a client's deposit when returning an empty bottle. The scenario that we want to address is when a client purchases a beverage that has a returnable for ...
POS | Cash Sale | Credit Sale | Signature Pad functionality
IQ has introduced signature pad functionality for Point of Sale Credit Sales starting from version 2025.8.0.0 and above. Previously, this feature was only available in other processing modules. This enhancement allows operators to capture the ...
Stock | Serial Numbers | Configuration
In this article we will discuss how do you utilize serial numbers in IQ. First step is to make sure that you have enabled Serial Numbers in your Company defaults 1 settings. To do enable serials; click on Utilities -> Setup -> Company Details. Click ...
Processing | Basket functionality
BASKET FUNCTIONALITY The basket feature has been added to the stock search dialog in the processing modules. This will allow you to pre-populate a list of items while in the stock search dialog and bulk update the underlying processing document. ...
Ledger | Account Maintenance | Set default TAX rate
Question: Is it possible to change the default TAX rate on IQ to normal TAX. The problem is each time I try to post a Cashbook entry the system sets the TAX rate to 0. Answer: Yes it is possible. Steps: Navigate to Ledger --> Account Maintenance. ...
Prosedure | Inlaai van eksterne koste krediteure kostes op 'n "GRV"
Oorsig: Die volgende kennisbasis sal verduidelik hoe om eksterne kostes te laai op 'n Goedereontvangsbewys (GRV) Die artikel het met betrekking tot vervoer en enige koeriers waarvoor betaling gemaak moet word - Wanneer klaar is met "GRV" en voordat ...
Standard Operating Procedure | Processing | Goods Received Vouchers | External Charges
Question: Is it possible to separate additional third-party creditors' services onto a Goods Received Voucher (GRV)? For example, import charges from a foreign country or freight charges. Answer: Yes, it is possible by utilising the External Charges ...
Processing | Return Goods to Supplier and Credit Notes | Bypass Original Document
Question: We recently updated IQ to the latest version 2025.3.0.1, but now, when we want to create a credit note, the system does not allow us to skip the 'Load of original document'. Answer: This was due to a feature added in the batch control ...
Stock | Maintenance | Setup cascading items
Overview: The system caters for multi-relational products, i.e. when an item is purchased in bulk and then broken into separate packs/sub-items that are then sold as individual products. EXAMPLE: Let’s say that you have a store and wish to set up a ...
Processing | Credit Notes/Suppliers Returns
Version: 2025.3.0.0 Issue: We have recently updated to IQ 2025.3.0.0, but now we cannot perform a return to supplier or credit note. The system keeps asking for the original document. In the past, you could bypass it. Resolution: To resolve the ...
Security | Processing | 100137 “Item Detail View GP/ Markup”
Security | Processing | 100137 “Item Detail View GP/ Markup” Version: 2024.9.0.0 Overview: A new security code (100137 “Item Detail View GP/ Markup”) has been added which will hide GP % / GP value under F8 Item details if NOT enabled. Said security ...
Debtors | Notifications
Debtors Notifications alert or remind the user about special instructions or information about the specific debtor. Debtor notifications are Debtor specific, in other words, a debtor can only be linked to one notification. One Debtors Notification ...
Processing | Goods Receiving | Print of GRV Labels
Question: Is it possible to print labels when performing a Goods Received Voucher? Answer: Yes, it is possible but the settings needs to be enabled in IQ. Navigation: Click on Utilities Click on Setup Click on Company Details Click on the Default ...
Processing | Cannot change the account?
Version: 2024.2.0.0 and higher Issue: Since we have upgraded to version 2024.2.0.0, I am unable to change the account. I made a mistake on the sales order and now I cannot change the account? I use to double click on the Account No label to change ...
Processing | Perform jump to code (aka Quick Sale)
Question: I find it tedious to tab through all the headers in the processing invoicing screen and it holds up the operators. Is there a way to jump directly to the code field in the Invoicing module? Answer: Yes, this functionality is available in ...
Processing | GP and Markup visible by lower level users
Question: We have recently upgraded to the latest version of IQ to date: 2024.3.1.1, but now the users or operators can view the Markup and GP on the grid display? Is it possible to remove it? Answer: Yes, this can disabled for lower level users. You ...
Processing | Invoicing | Pricing types
Question: What does the Type column indicate on the Processing --> Invoicing screen? Answer: The type field displays different types of pricing that is used once the stock item is entered. In other words that type field will display P0, P1, P2 etc. ...
Goods Received Voucher (GRV) | External Charges
What is a external charge/cost? An external cost is the cost incurred by an individual, firm or community as a result of an economic transaction which they are not directly involved in. External costs, also called ‘spillovers’ and ‘third party costs’ ...
Security | Processing | 100137 “Item Detail View GP/ Markup”
Version: 2024.9.0.0 Overview: A new security code (100137 “Item Detail View GP/ Markup”) has been added which will hide GP % / GP value under F8 Item details if NOT enabled. Said security code works in tandem with security codes 100105 “View Stock ...
Processing Modules | Stock Lookup | Select Visible Fields
Version: 2024.9.0.0 Overview: Fields “UsepriceExcl” & “UserpriceIncl” was added to stock search select visible fields.